Order Processing

All orders placed on BBXBRAND.com are subject to verification and security checks prior to processing. These checks are completed with the information provided on your order in-line with fraud prevention agencies.Orders higher in value, may be subject to additional checks where additional verification is requested.

Once orders have been placed, items, sizes and shipping details can not be amended due to security reasons. We are also unable to cancel any orders once they have been placed.

Release Day Processing 

Please allow additional time for processing orders placed on and around release days. Due to the high volume of orders, processing and shipping times can take up to 7 working days.

Back Orders 

Back orders are opened for selective popular products only. Once back orders are closed, further orders for these items can not be processed.

Items on back order, generally take approx 4 weeks to ship. Once orders have been placed, items/sizes can not be amended or cancelled. Items on back order also are non refundable as these items have been specifically made to order.