RETURN INITIATION

Please visit WWW.BBXBRAND.COM/A/RETURNS to start your returns process.
RETURNS INSTRUCTIONS
  1. Visit WWW.BBXBRAND.COM/A/RETURNS/
  2. Enter your email address and order number (do not include BBX) in the fields above and click Start.
  3. Follow the instructions and select the items you wish to return.
  4. You will get a confirmation email with the shipping address once the return request is approved. (Return shipping costs are the responsibility of the customer).
  5. Package the item/s you wish to return in suitable protective packaging and include your returns slip.
  6. To ensure your return reaches us, we recommend you send goods using a secure trackable service as a minimum. 
  7. Mark your parcel as RETURN to ensure quick and easy customs clearance.
RETURNS ADDRESS: BBXBRAND, UNIT 1002, 198-202 Waterloo Road, Birmingham, UK, B25 8LD