Please visit WWW.BBXBRAND.COM/A/RETURNS to start your returns process.
- Visit WWW.BBXBRAND.COM/A/RETURNS/
- Enter your email address and order number (do not include BBX) in the fields above and click Start.
- Follow the instructions and select the items you wish to return.
- You will get a confirmation email with the shipping address once the return request is approved. (Return shipping costs are the responsibility of the customer).
- Package the item/s you wish to return in suitable protective packaging and include your returns slip.
- To ensure your return reaches us, we recommend you send goods using a secure trackable service as a minimum.
- Mark your parcel as RETURN to ensure quick and easy customs clearance.
RETURNS ADDRESS: BBXBRAND, UNIT 1002, 198-202 Waterloo Road, Birmingham, UK, B25 8LD